Shipping&Return Policy

 

 

Shipping Information

Once your payment is confirmed, we kick-start the processing of your order.

Our order processing and handling typically take 1 to 3 business days. This includes meticulously checking, expertly packing and dispatching your orders to our trusted logistic carriers. Once these procedures are completed, we'll promptly share the tracking number via email.

Most of our products are delivered within  7 to 10 days. and international orders 14 to 21 days However, depending on the fulfillment center, some deliveries might extend up to 30 days. Rest assured, we collaborate with reliable partners like FedEx, DHL, UPS, or local carriers to ensure your items reach you securely and promptly. we guarantee 30 day delivery or refund 

We provide comprehensive tracking for every order. As soon as your product is shipped, you'll gain access to track its journey to your doorstep.

Enjoy Free Shipping on all our products  to worldwide express shipping 

Your satisfaction is our priority, and we strive to ensure your orders reach you in a timely and efficient manner.

Return & Refund Policy

At foggster, we prioritize providing our customers with the best advice and top-notch customer service. If something isn't quite right with your purchase from foggster or if you've had a change of heart, we're delighted to accommodate your return.

Most items purchased online at www.foggster.com or through our retail locations are eligible for exchange or refund within 30 days from the date of receipt.

For a successful return, ensure that the items are in their original condition—clean, free from stains or odors, and packaged in their original packaging materials, accompanied by proof of purchase.

To request an exchange or refund, kindly reach out to us via email. Note: Please refrain from sending any products to the address on the label without consulting our customer service team first.

Once we receive and inspect your return, we'll promptly notify you via email about the receipt of your item. Our processing is typically swift, and upon approval of your return, expect a same-day notification of refund approval. The refund will be processed back to the original payment method used for the purchase.

Please Note: Our aim is to ensure your satisfaction throughout your shopping journey at foggster. Your return experience is important to us, and we strive to make it as seamless and efficient as possible.